DoubleTree by Hilton Southampton

Usual hilton quality in terms of room size, amenities, bed, furniture etc. Nothing to say bad. Breakfast was relatively standard. Other guests were relatively quiet and respectful. Thus, a good night sleep..

Liked the proximity to the motorway, lovely green surrounding the hotel. Love that they're happy to have dogs. They also had some gluten free food upon request, which was ideal.

Staff friendly and efficient throughout, on arrival lovely greeting though we arrived really late. Breakfast was great and the toaster on the perfect setting! Didn’t have to thread the toast through twice causing it to burn. No fat yogurts for breakfast also ticked the box! Bed comfy and bed linen lovely and crisp, nice fluffy towels.

We were visiting family in Southampton and decided to stay at the Hilton. We were 2 adults, one teenager and a dog. The room was adequate, beds comfortable and pillows were amazing. The only issues we had were the aircon didn’t work and the room was on the chilly side. The extractor in the en-suite was very loud and could not be turned off. The room was quiet, located at the back of the hotel with kettle and the shower was lovely and powerful. The hotel had an area for the dog at the rear and the hotel staff were lovely and helpful. The breakfast was lovely but the hotel needed more staff as it was very busy. The staff did an amazing job but there were lack of plates, topping up food and fixing the tea / coffee machine whilst providing a breakfast service impacted the guest experience.

Room was clean and tidy and the staff went and beyond with towel swans and rose pettles scattered on the bed for my wife's birthday